Workshop Presenters & Panelists

Gigi Amateau
Director of Grants and Research, Greater Richmond Age Wave
Gigi has worked in health and human services for thirty-years in program administration, information and referral, and philanthropy with the Commonwealth of Virginia, Homeward, SeniorNavigator, and United Way. She is currently the Director of Grants and Research for the Greater Richmond Age Wave Coalition. Gigi received her undergraduate degree from Virginia Commonwealth University (VCU) in Urban Studies and Planning and her Master of Science in Gerontology, also at VCU. She is a certified yoga teacher and a Pat Asch Social Justice Fellow with the YWCA of Greater Richmond.

Chris Bennett
Associate Facilitator, The Spark Mill
Chris Bennett is an associate facilitator with The Spark Mill and the pastor of St. Matthew’s United Methodist Church in Goochland.  He has more than a decade of experience leading, preaching and guiding all different sizes of congregations. Over his career, Chris has led dozens of training and planning sessions and has a passion for equipping leaders and empowering volunteers to use their gifts and abilities to make an impact in the world.

Emily Brown
AmeriCorps Program Manager, Virginia Housing Alliance
Emily Brown is the AmeriCorps Program Manager at Virginia Housing Alliance where she is responsible for the oversight of the organization's AmeriCorps VISTA members' work across the state of Virginia. Emily previously worked in Washington, DC with a focus on education. She worked as Program Coordinator at New Futures where she worked in youth development, alumni engagement, and fundraising all with the goal of empowering students to access and succeed in post-secondary programs. Before her time with New Futures, Emily was an AmeriCorps member working with national non-profit, Playworks. At Playworks, Emily worked to improve the health and well-being of students by increasing opportunities for physical activity and safe, meaningful play.​ Emily is a graduate of Appalachian State University and holds a BA in Health Promotion. 

Dr. Erin Brown
VCU ASPiRE Director , Virginia Commonwealth University
Dr. Brown joined VCU’s Division of Community Engagement in 2008 as the coordinator of the AmeriCorps and America Reads Programs. In that role she recruited, trained, and supervised up to 80 members who served as tutors and mentors to elementary students. In 2011, she became the assistant and eventually associate director of service-learning where she supported service-learning faculty in the development of courses that integrated service experiences into the curriculum. Currently, Dr. Brown serves as the director of the ASPiRE living-learning program, a 2-year program that provides undergraduates with an opportunity to engage with community partners in collaborative efforts to make sustainable improvements. Her many years working with college students has provided a wealth of experience and expertise in volunteer management. In addition to training and teaching college students on a regular basis, Dr. Brown has taught courses for Richmond's Nonprofit Learning Point in volunteer management and engagement.

Theresa Brown
Director, Volunteer Services, Fairfax County Government Area Agency on Aging
Theresa has worked for Fairfax County Government for twenty years in a variety of roles such as probation officer, social worker, and volunteer manager. She holds a master’s degree in Public Administration. As the director of Volunteer Solutions, Theresa manages a program of more than 3,500 volunteers who assist older adults and adults with disabilities. She supervises eight volunteer managers in the Area Agency on Aging’s Volunteer Solutions unit. Theresa has served on multiple boards to include the Northern Virginia Association of Volunteer Administrators. She is the current chair of the Fairfax County Department of Family Services Volunteer and Partnership Network. Over the past six years, Theresa has created presentations and presented to nonprofits, corporate agencies, and government agencies on the topics of Building and Maintaining Partnerships, and Team Building for Volunteer Groups. 

Leigh-Anne Cade, MPH, CVA
Director of Training, VOLUNTEER Hampton Roads
As Director of Training for VOLUNTEER Hampton Roads, which has evolved from a traditional volunteer clearinghouse into a full-service management support organization for the nonprofit sector, Leigh-Anne develops and implements forums, symposiums and training events. Additionally she researches, develops and facilitates customized training including board governance, risk management, strategic planning, board and staff retreats and volunteer management for the organization’s nonprofit partners. Leigh-Anne also serves as the head trainer and facilitator for the Service Enterprise Initiative, a national program which is designed to build the capacity of nonprofit organizations through high level volunteer utilization. Prior to coming to VOLUNTEER Hampton Roads, Leigh-Anne worked for the National Multiple Sclerosis Society for 13 years where she conducted trainings nationally. Positions with the Society included programs and services, nonprofit management, advocacy and fundraising. She also worked for the American Heart Association and completed her graduate level internship at the American Cancer Society. Leigh-Anne earned her Bachelor of Science degree from Towson University in Maryland, her Master of Public Health degree from San Diego State University and is certified in volunteer administration by the Council for Certification in Volunteer Administration.

Dr. Joseph P. Casey
County Administrator, Chesterfield County
Dr. Joseph P. Casey has been the Chesterfield County Administrator since July 2016. He has unique RVA connections via his prior tenures as Deputy County Administrator roles with both Henrico and Hanover counties dating back to his first roles in local government in 1990. Casey holds a bachelor’s degree in accounting from the University of Richmond, a master’s degree in public administration and a doctorate in Public Policy and Public Administration from Virginia Commonwealth University. Dr. Casey is a certified public accountant who started his career with KPMG accounting firm. His current professional affiliations have included leadership roles as President-elect of the Virginia Local Government Management Association and past roles on executive board for the national Government Finance Officers Association and President of the Virginia Government Finance Officers’ Association. In the region, Dr. Casey serves as the chair of the Greater Richmond Convention Center Authority and on the Capital Region Collaborative. While the role of County Administrator keeps him engaged with many community meetings and other engagement opportunities with Chesterfield and the region, he also participates in many community projects and mission-based work through his church.

Stephanie Chan
Assistant Program Director, AmeriCorps NCCC, Southern Region
Stephanie has been a part of national service in some form for almost ten years. After completing her Master of Education in Counseling & Human Development at Lindsey Wilson College in Kentucky, she served 3 terms as a VISTA/VISTA Leader before joining AmeriCorps NCCC in 2013 as an Assistant Program Director. In her role at AmeriCorps NCCC, she oversees short-term team-based projects in seven states that can be anywhere from three to ten weeks in length. Stephanie is passionate about increasing awareness of AmeriCorps NCCC and the opportunities it presents to help organizations Get Things Done!

Tynetta Darden
State Program Director, CNCS Virginia State Office
Tynetta  has more than 20 years of experience working with nonprofit  organizations and government entities.  For more than a decade she has been working with the Corporation for National and Community Service managing  AmeriCorps VISTA and  Senior Corps projects and working with State Service Commissions.   Since 2015, she has served as the State Program Director for the Virginia State Office in Richmond. These combined experiences give her a unique view National Service programming and grants management. She earned a Master of Public Administration from the Maxwell School at Syracuse University.

Vanessa Diamond
Sr. VP, Civic Innovations, The Community Foundation Serving Richmond and Central Virginia
Vanessa serves in a dual role as Director of HandsOn Greater Richmond leading the strategy and operations of Central Virginia’s volunteer action center and civic engagement initiatives. She also serves as Vice President of the Partnership for Nonprofit Excellence where her focus is on facilitating regional partnerships and helping to support internal operations across programs. Vanessa’s lifelong passion has been focused on helping youth and adults engage by finding individual solutions to critical community issues. Previously she directed Virginia Commonwealth University’s (VCU) Service-Learning Program where she developed partnerships between faculty and community organizations to help ensure that VCU courses include community service components. Before moving to the Richmond region, Vanessa was the Assistant Director of Northwest Service Academy’s Portland, OR office where she was responsible for operations, training, and leadership of over 200 AmeriCorps service members. She has an undergraduate degree in Sociology from North Carolina State University and her Master of Public Administration degree from VCU.

Vanessa Di Leo
Talent Developer, Virginia Department of Social Services
Vanessa is a Talent Developer for the Virginia Department of Social Services. She has more than 20 years of experience developing and delivering training for a variety of audiences.  She has worked as a national consultant, grant writer, program evaluator, mentor, coach and quality assurance specialist at state and local levels, for non-profit and government agencies, and the private sector.  She has a Master’s Degree in Museum Studies and is a Society for Human Resources Management-Certified Professional.

Lil Dupree
Executive Director, Appalachian Community Action Agency
As the former Director of Training and Technical Assistance for the national Community Action Partnership, Lil is a seasoned facilitator and trainer. She is a Master ROMA trainer, experienced in training both directly and train-the-trainer for groups ranging from 5-500 people.

Teresa Garcia Duncan, Ph.D.
President, Deacon Hill Research Associates
Dr. Teresa Garcia Duncan, Ph.D., has more than 24 years of post-doctoral research experience in applied research and evaluation. Her methodological expertise is in experimental and quasi-experimental designs, program evaluation, survey development, and applied educational and psychological measurement. Dr. Duncan’s interests are in teaching and learning from pre-K to 16, and her content area expertise is in the areas of teacher professional development and student learning, cognition, and achievement, including interventions for at-risk students. As Director of the Regional Educational Laboratory for the Mid-Atlantic (2012-2017), she led a large team of researchers and technical assistance experts to work in partnership with policymakers, practitioners, and communities in implementing education reform, by providing technical support to enhance organizations’ data and research capacity and conducting applied research and evaluation studies for Delaware, Maryland, New Jersey, Pennsylvania, and the District of Columbia. Prior to establishing Deacon Hill Research Associates, Dr. Duncan was a Senior Fellow (2010-2015), then an Expert Consultant at ICF (2015-present). She was a Principal Research Analyst at the American Institutes for Research (1999-2010) and an Assistant Professor at the University of Texas at Austin (1993-1999), where she held a joint appointment between the Quantitative Methods and the Learning, Cognition, and Instruction domains in the Department of Educational Psychology. Dr. Duncan is the author or co-author of publications appearing in peer-reviewed journals such as Educational and Psychological Measurement, Applied Measurement in Education, and Educational Psychologist.

Sarah Harvey
Program Specialist, Virginia Department of Social Services
Sarah is a Learning and Development professional with practical work and leadership experience. With over 25 years in Human Resources experience, she has worked with the Virginia Department of Social Services, DMV, Circuit City, Reynolds Community College, Johnson & Johnson, Cordis, Baxter Healthcare, and Ryder Systems. Sarah earned an MBA degree from the University of Miami while working full-time and has a BA in Psychology from the University of Virginia. As a former Training Manager and business owner, Sarah has practical work experience in project management and all aspects of training and development. Her experience includes needs assessment, curriculum design, course development, and delivery for both web-based e-learning and instructor-led training. Sarah has built a reputation for creating positive learner experiences at all organizational levels.

Amanda Healy
AmeriCorps Program Manager, Virginia State Service Commission
Based in the Virginia Department of Social Services, Amanda is a member of the AmeriCorps team that supports an array of national service programming and volunteerism across the Commonwealth.  Her career of transformational community development has been inspired by the idea articulated so well by Margaret Mead:  “Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has.”  In addition to AmeriCorps, Amanda has worked with a range of programming including Small Cities Community Development Block Grants, Indoor Plumbing and Rehab, and Fair Housing. She is a native Virginian, but has also lived and worked in Alaska, Hawaii, and Oregon.  

Mary Anne Holbrook
United Way of Southwest Virginia
Mary Anne joined the team at the United Way of Southwest Virginia in May 2016. With a background in non-profit fundraising and management and education, Mary Anne helps build and sustain resources for our community initiatives. She has worked in all facets of fundraising including donor development and stewardship, grant writing, governmental relations and events. Mary Anne helped launch new graduate medical education programs at Johnston Memorial Hospital that address regional physician shortages and workforce needs by training physicians in this region who will stay in the region. A graduate of Radford University, Mary Anne holds a Master’s Degree in English with concentrations in Appalachian Studies and Business and Technical Writing.

Shannon Hood, CTRS, CCLS
Manager, Child Life Program, Children's Hospital of The King's Daughters
Shannon is a graduate of University of North Carolina at Greensboro with a bachelor’s of science in Recreation, Parks, and Tourism, concentrating in therapeutic recreation.  She recently earned her master’s degree in Organizational Leadership from Columbia Southern University.  Shannon has worked at Children’s Hospital of The King’s Daughters (CHKD) for 15 years and serves as manager of CHKD’s child life program. She is a certified child life specialist as well as a certified therapeutic recreation specialist with her primary focus devoted to the rehabilitation program and the neonatal intensive care unit.  In February 2016, she em-“barked” on a new journey and obtained a facility dog. Shannon is an experienced conference and hospital presenter.

Alison Jones-Nassar
Volunteer Engagement Manager, Greater Richmond ARC
Alison was tossed, sink or swim, into the trenches of volunteer management more than ten years ago and she has joyfully remained there ever since. Along her professional development path, she has served a total of six years on the board of GRAVA (Greater Richmond Association for Volunteer Administration), four as secretary and two as president; earned her CVA (Certification in Volunteer Administration); completed the Emerging Nonprofit Leaders program; received GRAVA’s Volunteer Administrator of the Year award; and presented numerous basic and advanced volunteer management workshops locally and regionally. As an adjunct faculty member with The Community Foundation, she has co-taught the Topics & Trends in Volunteer Management class for the Volunteer Management Certificate with Katie Campbell for four consecutive years. At Virginia Supportive Housing, where she served as the Volunteer Resources Manager for seven years, she led the entire organization through the Service Enterprise Initiative certification process, which promotes excellence in volunteer engagement through best practices, leadership, and strategic capacity-building. Now with Greater Richmond ARC, she is in the process of building a “Best in Class” volunteer engagement program founded on best practices and guided by the Service Enterprise principles of strategic engagement.

Sue Kindred
President/Chief Strategist, SK Consulting LLC
Sue is a business strategist for nonprofits with more than 30 years’ real-world "been there done that" experience helping nonprofits and member-based professional associations reach their highest potential. She specializes in building board engagement, teaching how to tell a compelling story, creating effective volunteer programs, collaboratively guiding strategic direction and finding the power of possibilities. She is currently the resident story expert at the online fundraising site Asking Matters where she regularly blogs, leads webinars and online discussions. In May 2016 she produced The Alchemy of Storytelling Conference in Richmond, VA.

Debby Loggans
Volunteer Center Manager, United Way of Southwest Virginia
Debby serves as United Way of Southwest Virginia’s Volunteer Center Manager where she works with companies and agencies to build volunteer programs through volunteer management and training. She has developed and implemented United Way’s Board Certification Course, volunteer management policies and an employee volunteer program. She is responsible for numerous volunteer driven fundraising events which include The Career Expo for Youth, Celebrity Bagging and the annual Impact Awards celebration. She has worked in the nonprofit field for over 25 years as a practitioner, trainer, and leader.

Susan Long-Molnar
Managing Communications
Susan Long-Molnar is a leading consultant, strategist, trainer and presenter in communications, marketing and PR. After an eleven-year jaunt in corporate communications management for regional operations of Sentara, Cox Communications, and USAA, she founded Managing Communications in 2002. She has served a wide range of nonprofit, government, and commercial clients growing their footprint in their Virginia communities and beyond using over 32 years of experience as a marketing and communications professional. An avid learner and teacher for life (including teaching high school for ten years), Susan enjoys presenting regionally and nationally for a wide-range of associations. At home in Virginia Beach, her passion involves STEM education and serving as a leader in the Hampton Roads Chamber.

Andrew MacDonald, M.P.P.
Senior Associate, ICF 
Andrew MacDonald is an experienced evaluator and technical assistance provider, and has deep expertise in the national service field. He currently serves as Project Manager for ICF’s technical assistance work with three state service commissions: West Virginia, Texas, and Michigan. For these projects, he leads in-person training on evaluation and data management and provides one-on-one coaching to subgrantees seeking to help improve their evaluation and data practices. Based on patterns that emerged during the first year of this work, Andrew developed and delivered a webinar to help grantees improve their theories of change. In addition to his work with state service commissions, he is an evidence reviewer as part of ICF’s contract with the Corporation for National and Community Service (CNCS) to review the evidence submitted by organizations applying for AmeriCorps grants. As part of ICF’s work with CNCS to build the evidence base for national service, Andrew led a team of researchers to analyze the theories of change for 160 AmeriCorps grantees for patterns in terms of their activities, intended beneficiaries, and targeted outcomes. He also carried out site visits with a sample of grantees to strengthen their theories of change. He also served as Task Lead on a series of case studies of Senior Corps grantees. Prior to joining ICF, Andrew worked in the Office of Research and Evaluation at CNCS, and has presented with CNCS researchers at professional conferences.

Jodi Manz
Assistant Secretary of Health and Human Resources, Commonwealth of Virginia
Jodi Manz is currently the Assistant Secretary of Health and Human Resources in the Office of Governor Ralph Northam. Previously, she served as Policy Advisor and Assistant Secretary of Health and Human Resources in the Office of the Secretary of Health and Human Resources under former Governor Terry McAuliffe. She serves as the Staff Director to the Governor’s Executive Leadership Team on Opioids and Addiction and coordinates the opioid crisis response among Virginia’s state agencies. She spent several years working in Jewish education and programming in Chicago before coming to Richmond to complete the graduate program in Social Work Administration, Planning, and Public Policy at VCU.

Pamela Milne
Certified Nutrition and Wellness Consultant (Coach) , O Street International
Pamela is a Northern Virginia-based nutrition coach and a globally-recognized health and wellness consultant. After completing her individual nutrition counseling, she began working with nonprofit organizations where she provides individual nutrition counseling and global multinational health awareness programs. Health and Wellness can have a different meaning for everyone but for Pamela, health is about balance, an encapsulation of the mind, body, and soul. And most importantly, health and wellness is about action. As a trusted advisor Pamela listens with compassion, educates and encourages organizations to practice a balanced, healthy lifestyle. 

Sarah Milston
Founder, The Spark Mill
Sarah focused on fundraising, marketing, and board development early in her career and subsequently has built a varied and diverse consulting practice focused on strategic planning and nonprofit sustainability.  Whether a guide, instigator, or knowledge base she is passionate about connecting the dots and giving people the right plan and tools to make stuff happen. Over the last eight years as a consultant, Sarah has worked with more than 100 associations, nonprofits and businesses to help at the intersection of creativity, strategy, and action. She is an active speaker and trainer around the Mid-Atlantic region on all aspects of strategic planning, nonprofit sustainability, and marketing.

Ken Morgan
Virginia Association of Volunteer Rescue Squads
Ken spent 40 years as association and non-profit executive. He began his career with the American Heart Association in Richmond. He has a master's degree from Virginia Commonwealth University and has presented at the Rotary International Convention, the Virginia Association of Volunteer Rescue Squads, and numerous local associations.

Amy Nisenson
Amy Nisenson Consulting
Amy provides expertise in strategic planning, facilitation, board development, and resource development. A Certified Governance Trainer with BoardSource trained in nonprofit board education, her consulting expertise includes strategic planning, board development/governance work, board and staff meeting facilitation, organizational development, and resource development. With more than 30 years as a senior philanthropy professional, Amy has unique experience in both asking and giving along with strategic thinking, sensible fiscal management, effective communication and facilitation. Prior to her current work, Amy served as Vice President and Community Affairs Manager for Wachovia Corporation.

Joy Parker
Director Volunteer Services, Children's Hospital of The King's Daughters (CHKD)
Joy has served as Director of Volunteer Services a CHKD for the past 17 years. CHKD is Virginia’s only freestanding full-service pediatric hospital and the volunteer department hosts 400 adult and 250 junior volunteers annually. In addition to volunteer management, Joy is responsible for oversight of the Kids & Co. gift shop and a 60-dog pet therapy program, the Buddy Brigade. Prior to working at CHKD, she held similar positions at Lake Taylor Transitional Care Hospital in Norfolk and King’s Daughters Medical Center in Ashland, KY, for a total of 23 years of hospital volunteer management experience. Joy received her B.S. in Finance from Radford University and her M.S. in Health Promotion from Virginia Tech. Joy as served in various leadership roles with the Society of Healthcare Volunteer Leaders and is past president of the Virginia Society for Directors of Healthcare Volunteer Services. Joy has held Certified Volunteer Administrator credentials from the Council for Certification in Volunteer Administration since 2005 and has been a conference presenter at multiple state, regional and national conferences in the field of volunteer management.

Kathey Perun
St. Joseph's Villa
Kathy has over 20 years of experience in volunteer engagement and human resources management. She has worked for Greater D.C. Cares, Meals on Wheels, Children’s Museum of Richmond, Greater Richmond American Red Cross and the Chesterfield-Colonial Heights Department of Social Services. For the past decade, she has been adjunct faculty with VCU’s Nonprofit Learning Point Program. Kathy is Certified in Volunteer Administration (CVA) through the Council for Certification in Volunteer Administration (CCVA) credentialing program. She is also long-standing member of the Greater Richmond Association for Volunteer Administration (GRAVA) and past-president of the board of directors.

Matthew Peterson
Executive Director, Habitat for Humanity Winchester -Frederick County
Matthew currently serves as the Executive Director for Habitat for Humanity of Winchester-Frederick County, where he oversees a robust volunteer program. Prior to that, he served as the Senior Manager for Volunteer Operations at Project HOPE, an international health NGO. Matthew managed Project HOPE’s global volunteer program and developed new humanitarian assistance and global health programs around the world. He also led their volunteer disaster response effort in Haiti, Japan, Philippines, and most recently in Nepal.  Matthew has a Certificate in Volunteer Administration.

Emily Robinson
Volunteer Coordinator and Senior Hotline Crisis Services Specialist, Virginia Sexual and Domestic Violence Action Alliance
Emily is a Senior Hotline Crisis Services Specialist as well as Volunteer Coordinator at the Virginia Sexual and Domestic Violence Action Alliance. As a community organizer, she works with Girls Rock! RVA and the Richmond Reproductive Freedom Project, and serves on the board of the international Girls Rock Camp Alliance. She is currently a student of the Deep Listening Institute, and has presented workshops and sessions on sound healing, deep listening, and mindfulness at the international Girls Rock Camp Alliance conference, the Virginia Sexual and Domestic Violence Action Alliance biennial retreat, and as part of various local workshop series.

Laurie Rogers
Independent Grant Writer
Laurie has been an instructor with the Partnership for Nonprofit Excellence in Richmond, the UVA Center for Nonprofit Excellence in Charlottesville, and the Virginia Community College System for the past 19 years. Laurie tailors her training to the experience level of participants, and she actively continues her education to ensure she is current with best practices, research and relevant discussions in fund development.

Candice Smith
Gloucester County Emergency Management
Bio to come.

Alexandra Stewart
Relations Coordinator for Volunteer and Partner Services, Fairfax Dept. of Family Services
Alexandra began her career with Fairfax County Government in 2009 as an eligibility worker in the Self-Sufficiency Division. Now in the Children, Youth, and Families Division, Alexandra serves the Fairfax County community by connecting volunteers and partners with opportunities to serve families on caseloads within the Foster Care & Adoption, Family Engagement, Child Abuse & Neglect Prevention, Protection & Preservation, CPS, and Kinship programs. Specializing in research, partnership relationship building, and program development, she designed and supported the creation of the Fairfax County Department of Family Services’ first tutoring program, known as The Study Buddy Program, and is responsible for matching volunteer tutors with students in need of academic supportive services. Alexandra also manages the VPS On-Call and Volunteer Child Care programs which she developed after conducting a division-wide needs assessment of ways that community volunteers and partners could support and serve families within the Children, Youth, and Families Division. Alexandra holds a BS in Psychology from Old Dominion University, an MA in Forensic Psychology from Argosy University, and will graduate with her MSW from Virginia Commonwealth University in 2020. In the future, she hopes to lay the foundation for the development of a volunteer program framework structured within the standards and guidelines of the field of social work and focused on a holistic, client-focused approach. Alexandra believes that program transformation is fostered through the internal and external collaboration of resources and achieved through significantly impacting individuals and families in the community.

John Sydnor
Excecutive Director, Enrichmond Foundation
John was born and raised in Virginia and has called Richmond home for over 35 years. John received his Masters in Urban and Regional Planning from Virginia Commonwealth University and has been in the nonprofit field for over 20 years. John has been the Executive Director of the Enrichmond Foundation since 2011 and has grown the foundation from a one-person operation to the vibrant, multi-departmental team that it is today.

Callah Terkeltaub

Services Coordinator, VOLUNTEER Hampton Roads
Callah runs the day-to-day operations at VOLUNTEER Hampton Roads. She is responsible for coordinating and managing all volunteer events whether they are corporate activation days, Points of Light Days of Service or local volunteer groups. She also serves as the board liaison, and works to provide communications to volunteers, nonprofit organizations, local corporations and the Hampton Roads community through the VOLUNTEER Hampton Roads website, social media, and Constant Contact database. Callah also acts as the marketing and public relations liaison for the organization. She is a graduate of Old Dominion University with a BA in English and Professional Writing.

Jane Wenner
Outreach Coordinator, Gloucester County
Jane has been the Gloucester Public Outreach and Volunteer Coordinator for Gloucester County Emergency Management in Virginia for 12 years. She is a youth advocate and a public speaker on a variety of topics including motivating and retaining volunteers.

Trina Willard
Principal Consultant, Knowledge Advisory Group
Trina provides organi­zations with measurement, research and evaluation services that inform planning and future organizational development. Her methods examine the implementation and effectiveness of initiatives, programs, policies, and procedures, thereby helping clients guide decisions with the power of meaningful information. Trina has successfully applied these concepts and techniques in nonprofit, government and business settings for over 20 years. Her measurement exper­tise has benefited clients in a variety of content areas, such as human services, health care, public education, software enhancement, court administration, employee development, and marketing. Before founding the Knowledge Advisory Group in 2010, Trina served for seven years as the Vice President of Transformation Systems Inc., an award-winning management consulting firm. Her past experience also includes almost a decade of service to the Commonwealth of Virginia as Chief of the Evaluation Unit of the Virginia Department of Criminal Justice Services, Criminal Justice Research Center. Trina received her professional training from Virginia Tech, is an active member of the American Evaluation Association, and serves as a Nonprofit Standards for Excellence licensed consultant.

Sarah Wilson
Director of Child and Youth Programs, NAMI Virginia
Sarah has more than 10 years experience overseeing and developing volunteer programs. She has been an active member of GRAVA (Greater Richmond Association for Volunteer Administration) during that time, serving on the board as the programs chair. In 2104 Sarah received her CVA. With GRAVA and NAMI she has presented on volunteer management and administration.